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We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results. While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints. Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
We will perform lash fills on work that was not originally done from Beauty By Alexandra. We care about the health of your lashes. Sometimes, the previous lash work not done by Beauty By Alexandra may be determined by the lash artist to be harmful to your lashes and may be suggested to have them removed. You would then need to purchase a full set of eyelash extensions.
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